You probably know a lot about your business or organisation and about the sector in which you work, but what about the people? How well do you understand your colleagues and employees? How well do you understand your customers? How well do you understand yourself? The answers to these questions can have a major impact on your effectiveness at work. Understanding how people think and communicate is at the heart of what I do. I don’t profess to know your business better than you, but I can guarantee that I will look at it from a different perspective and share some enlightening insights with you.
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